Zong Jobs Relationship Manager | Govt & Corporate Sales | North I, Islamabad
Job Title: Relationship Manager
Department: Govt. & Corporate Sales
Reporting to: Regional Manager Corporate Sales
Location: North I, Islamabad
Last Date to Apply: March 10th, 2022
Job Responsibilities:
Sales Management:
- Seeking new business ventures; identifying competitive edge and developing customized solutions for Corporate Sector
- Bringing revenue generating customers on-board
- Generating more sales from the existing clients by ensuring top quality customer service
- Providing required documentation for Customer Waiver Evaluation as per approved C&C policy
- Selling and achieving set targets of:
- Prepaid
- Postpaid
- Enterprise Solutions
- MNP
- VAS
Terminals New Business Development:
- Meeting monthly sales targets as approved by management
- Exploring and driving new growth venues through existing client base
- Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation
Revenue:
- Revenue assurance as per management assigned targets
- Taking steps to enhance the existing clientage revenue as well as from prospective clients
Customer Retention/Churn:
- To keep a regular track of corporate activation/disconnections (and its causes)
- Formulate strategies for customer retention and prevention of churn to other competitors; by taking necessary action to resolve service, billing or any other issues that may cause customer dissatisfaction
Qualification:
Minimum Bachelor's degree in Business Administration
Work Experience:
Minimum 3 years of experience in corporate selling
Skills – Generic:
- Interpersonal Skills
- Written and Oral communication
- Relationship Building skill
- Negotiation Skills
- Leadership and Presentation Skills
- Team Player
Skills – Job Specific:
- Customer Relationship Management
- Sales skills
- Marketing and Business Development Skills
