PTCL jobs 2021 | Online Apply PTCL jobs For Manager 2021
PTCL is Pakistan's leading telecom company, serving customers all over the country. PTCL is Pakistan's leading provider of integrated information, communication, and technology (ICT) services, with an aim to modernize the telecom industry.
Employees at PTCL benefit from a culture of growth and development, as well as dynamic learning opportunities, which allow them to widen their horizons and develop as real professionals. We are an equal opportunity employer who values diversity and inclusion in everything we do. Our corporate values "We Care, We Put Customers First, We Work as One Team, We Embrace Change" are ingrained in the company culture, resulting in a cohesive team atmosphere that ensures the organization's success and employee development.
Jobs Location
All Pakistan
Publish Date
30-07-2021
Last Date
N/A
Organization
PTCL jobs
Education
Relevant Qualification
Category
Govt Jobs
Job Responsibilities:
- Improve the Employee Capability Index of the staff
- Conduct training of support center and to ensure that training is aligned to overall business objectives
- Improve the Employee Engagement Index of the staff
- Daily, Weekly & Monthly reporting of Quality Assurance and Training of support centers
- Directly supervise and monitor the performance of Quality Evaluators
- Responsible to implement Quality Assurance practices in all areas of the support center
- Conduct Quality Assurance of a sample of support center transactions
- Improve the overall accuracy of the support center
- Improve the Employee Capability Index of the staff
- Conduct training of support center and to ensure that training is aligned to overall business objectives
- Improve the Employee Engagement Index of the staff
- Daily, Weekly & Monthly reporting of Quality Assurance and Training of support centers
- Directly supervise and monitor the performance of Quality Evaluators
- Responsible to implement Quality Assurance practices in all areas of the support center
- Conduct Quality Assurance of a sample of support center transactions
- Improve the overall accuracy of the support center
Job Requirements:
- Excellent communication skills
- Team Management
- MS Office
- Time and Meeting Management
- Attention to detail and excellent follow up skills
- Project Management Skills
- Excellent communication skills
- Team Management
- MS Office
- Time and Meeting Management
- Attention to detail and excellent follow up skills
- Project Management Skills
Qualification & Experience:
- Professional Degree in Business Administration or Engineering (Telecom/IT)
- 4-6 years’ relevant work experience
- Professional Degree in Business Administration or Engineering (Telecom/IT)
- 4-6 years’ relevant work experience
Job Details:
Company: Pakistan Telecommunication Company Ltd (PTCL)
Vacancy Type: Full Time
Job Location: Lahore, Punjab
Application Deadline: N/A
Company: Pakistan Telecommunication Company Ltd (PTCL)
Vacancy Type: Full Time
Job Location: Lahore, Punjab
Application Deadline: N/A
How to Apply:
Interested candidates should submit application form at the given address mentioned below before closing date….
